We will provide you with the new matching product reference and colour code so you can continue the ordering process. To take full advantage of the manufacturers warranty, you should register your new appliance with the manufacturer. Instead, your receipt is your valid proof of purchase. By understanding the warranty policy, registering the product, and following the relevant guidelines, you can successfully claim a Samsonite warranty with minimal hassle. WebRegister Your Product | Samsonite Australia PRODUCT REGISTRATION Customer Details First Name Last Name Email Address Apartment, unit, suite, or floor # Postcode Suburb Proof of Purchase Upload an image Please upload your receipt ensuring that the date of purchase is visible. You can keep your suitcase safe by changing the lock to 0-0-0, but if you forget your unique combination, you may need to consult a repair center. Product Details Your browser's Javascript functionality is turned off. WebRegister Your Samsonite Product For prioritized warranty service. Last year, the company purchased Tumi Holdings for approximately $1.8 billion. There is no more additional stock of this item, Personal Information Your TSA lock does not come with a key. In a next step, your product will be sent to our repair center for inspection. First, check the zipper pulls and the logo on the suitcase. Please make sure to always open your zipper until the end. Fast free standard delivery for orders over R1000 Samsonite uses only the best courier services and guarantees the Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order spare parts and more. For warranty service at a Service Center, you will need the original receipt of purchase. We invite you to create an account on this website and identify your product and defect(s). Please upload your receipt ensuring that the TSA agents at US Airports are the only people who have access to these keys. While most luggage brands have a three to ten-year warranty, some come with a lifetime warranty. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. Luggage Accessories. When you purchase a Samsonite product, you want to make sure that it is registered with the company so that you can take full advantage of the warranties and guarantees that come with it. For the Warranty Repair Process, visit SERVICE AND REPAIRS. Where can I get my suitcase repaired if I bought it at a Samsonite store/an outlet store/an online retailer/abroad? WebRegister Your Product | Samsonite Australia PRODUCT REGISTRATION Customer Details First Name Last Name Email Address Apartment, unit, suite, or floor # Postcode Suburb Proof of Purchase Upload an image Please upload your receipt ensuring that the date of purchase is visible.

You can find the id number of yourproduct at the back of your warranty card or on a white labelwhich is hiddeninside your bag/case. When you seek warranty service, you are free to submit a receipt; however, it is not usually necessary. Once uploaded, you can access them from anywhere at any time with your smartphone or tablet. Comparing Samsonite And Delsey: Which Is The Better Luggage Brand? If you want to be sure about your products warranty period, please consult our warranty period tool. As a result, if you want a luxurious, secure, and convenient travel experience, Samsonite is the way to go. One of the benefits of this product line is that it is manufactured in Europe, with Samsonite being one of the manufacturers. Incidental and consequential damages are expressly disclaimed. Exploring The Origin Of The Iconic Brands Products, The Benefits Of Investing In A Samsonite Laptop Bag With A Warranty, How To Safely Remove A Stuck Air Vent From Samsonite Luggage, How To Easily Replace A Samsonite Luggage Handle: A Step-by-Step Guide. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. If you would like to have your product evaluated for repair by one of our authorized repair centers, please CLICK HERE to fill out a repair request. You can even share your photos with friends and family with a secure link. The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of ten years starting from the date this Product was purchased. If you register your product with the company, you will have access to its generous warranty coverage. Enter your name, email address, and order number in the form below. By paying for the repair, you agree with the cost estimate and the product will be repaired. Measurements dimensions are carried out in the Samsonite laboratories using procedures whereby tolerances up to 1,5 cm in dimensions cannot be excluded. When selecting warranty service, you are generally encouraged to submit a receipt, though this is not always required. You can find your bags logo by writing it down on your bags warranty card or by using its QR code label. Away Suitcase Products are backed by a 10-year warranty and are available in a variety of sizes. 2023 Parkland Design & Manufacturing Inc. All Rights Reserved, Where Are Tumi Bags Made? The product ID is usually printed on an identification label or tag attached to the product. The warranty period of your Samsonite product varies from 2-10 years or even lifetime for some products. A 10-yearrecycling orrenewal service extension is also available. If it concerns a chargeable repair, you will receive an e-mail with a cost estimate. 3 Directly: You can also take the product with the enclosed label on the box to a nearby UPS Access Point. My product will be picked up at home. Accessories. My product will be picked up at home. In addition, your suitcase may have a keyhole on it, but TSA officers will only open and close it for luggage inspection. Tumi Holdings was purchased by Samsonite for approximately $1, indicating that the company intends to concentrate on acquiring another e-commerce company. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your Additionally, registering your product will ensure that you will be kept up to date on any product recalls, new features, and other important product information. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. This warranty is intended to give you specific legal rights. Samsonite Photo Register is an innovative way to keep all of your photos organized, secure, and easily accessed. Visit americantourister.registria.com or harry.registria.com to register your Samsonite product. Your luggage has a warranty which covers manufacturing defects in workmanship and materials. Exclusives. If damaged in transit, You can rest assured that if you purchase a Samsonite suitcase, it will be covered for a limited period of time by a Global Warranty. If you bought your suitcase at an Outlet store, you will have to return to that same Outlet store, or another company store. The warranty provided in section 11 is only valid for the life of the products first purchaser or recipient. The answer is yes, it is important to register your Samsonite product for warranty. Please see example below. warranty repairs. Refer to the warranty information included with your product to determine the length of time your warranty is valid. If you want to be sure about your products warranty period, please consult our warranty period tool. WebWhile non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center (Service Center) for warranty repairs. Generally, Samsonite luggage does not require registration, however, it is important to check your specific luggage model for any special registration requirements. To locate a Service Center anywhere in the world refer to our website at www.samsonite.com (in the US shop.samsonite.com), or call: United States: 1-800-262-8282. * See Privacy Policy Where can I get my suitcase repaired if I bought it from another store/an outlet store/an online retailer/abroad? Pleasecontact us via thefollowing linkto request serviceand we will revert with a valid product ID as soon as possible. Are you sure you want to remove the following product from the cart? Which documents do I need to keep to appeal for warranty? This warranty is intended to give you specific legal rights. Exploring The Origin Of The Iconic Brands Products, The Benefits Of Investing In A Samsonite Laptop Bag With A Warranty, How To Safely Remove A Stuck Air Vent From Samsonite Luggage, How To Easily Replace A Samsonite Luggage Handle: A Step-by-Step Guide. For additional warranty and repair assistance, please contact Consumer Relations using the Contact us form and choose "Questions about Warranty and Repairs" from the drop down. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. of amount of the new product or if similar product is not available. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your The warranty does not cover damage caused due to normal wear and tear, nor does it cover consequential or incidental damages. *We use personal data you provide to us to send you marketing related communication for example by e-mail, text message, phone, chat with information about our products and services, and to tailor emails and advertising based on what you have shown interest in or buy from us. Generally, Samsonite luggage does not require registration, however, it is important to check your specific luggage model for any special registration requirements. FREE SHIPPING on Orders $99+ see details. Samsonite offers a wide range of warranties on their products, ranging from 10 years to a lifetime warranty. If you want to be sure about your products warranty period, please consult our warranty period tool. WebWhat is the warranty period of my suitcase? If your product is covered under our warranty, we will be glad to assist you further if parts are not available. Samsonite offers 3 levels of luggage warranty depending on the product you have purchased. Mexico: (01800) 904 89 00 Additionally, it is important to be aware of the applicable airline regulations regarding the size and weight of your luggage. In this mail you will find a link to a payment page. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. WebRegister your suitcase and youll enjoy our special Samsonite wecare benefits: Complementary personalisation: personalise your suitcase for free with an embossed leather tag upon purchase or during registration A worry-free repair service We recycle or repurpose your suitcase and you get rewarded Register #OURRESPONSIBLEJOURNEY Take a look at our tutorial videos andfind outhow easy it is: Sidelock replacement Magnum/Magnum Eco SP 69, Handle replacement Magnum/Magnum Eco SP 69, Sidehandle replacement Magnum/Magnum Eco SP 55, Wheelhandle replacement Magnum/Magnum Eco, Wheel replacement Magnum/Magnum Eco SP 69, Combilock replacement Magnum/Magnum Eco SP 69. A luggage warranty covers workmanship and materials defects in case of damage. We have an extended network of service centers all over the world. See our videos for morespecific cleaning instructions per material. Yes it is. WebAn instant upgrade, Samsonites Pivot Carry On will have you arriving in style. When it comes to your Samsonite bag, you can rest assured that it is covered by a manufacturers warranty that covers manufacturing defects in materials and workmanship. Unlock Your Samsonite Luggage With Ease: Helpful YouTube Videos To The Rescue! You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes.

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