If you switch the washer off, wait for at least 30 seconds before switching it on again. Another thing to remember is the drain filter; you will need to check it for a clog. WebThe washer keeps locking and unlocking itself and will not start wash cycle Ask an Expert Home Improvement Questions Appliance Repair Appliance Medic, Home Appliance 10,831 Satisfied Customers Factory Trained CFC Technician Appliance Medic is online now Continue Related Appliance Questions Heres How to Easily Unlock. Clean out the lock with a damp cloth and mild soap. The third reason is the lid has something interfering with it completely closing. Plug the appliance into a grounded 3 pronged outlet
It could be a couple of other issues if error codes appear with the light. The most obvious reason for this is a clog in one of the inlet hoses. Your Maytag washer door is mostly locked or stuck and wont open due to technical glitches in its program or board. Hoses that extend more than 4.5 into the drain can cause problems with water flow. Visit these pages to find what you need: The homepage to search for a model or part Our DIY how-to guides and videos to find repair instructions The Water Filter Finder for refrigerator water filters ; The consent submitted will only be used for data processing originating from this website. To open the washer lid, unplug the washer and leave it for at least 5 minutes.
If you are experiencing problems with the lid lock, it is best to seek professional help or a permanent solution, such as replacing the switch or lid lock assembly. Resetting fixes an electronic glitch. . This can also cause the machine not to start or stop mid-cycle. Why Is Freezer Leaking Water From the Bottom? It is important that you hold the start button down for at least 3 seconds. miss baek ending; calories in sutter home cabernet sauvignon 187ml; black clover yami and charlotte kiss You can try a fix by pressing and holding the start button. Copyright protected content owner: ReadyToDIY.com and was initially posted on 2022-08-23. . Feel free to ask any questions about repairs. Now, you can understand the main issue when the water filling or draining process is affected; the door gets locked. Do this to FIX it, Maytag Washing Machine Door Locked and Screen Flashing, Click here to live chat with one of our appliance repair technician, 5 Easy Ways to Fix Beko Washing Machine that is Not Draining, Beko Washing Machine Door Locked? You may also see an error code that will help you to diagnose the problem. Plug the appliance into a grounded 3 pronged outlet per the installation instructions. All Rights Reserved. Doing this will make the machine think that you are now just starting. If, the hoses have a problem, the Washer will display error codes. Wait a minute or two and the door should unlock. There are two ways a door lock can fail, either mechanically or electrically. Why is My Schlage Lock Not Working?- 8 Reasons & Solutions. Press the Pause button in order to temporarily suspend the washers current cycle, and wait for the indicator light below Pause to glow. Though a washer without a lid will work, do not be tempted to do so. This can usually be found near the lid or control panel. Webtim o'neill goldman sachs net worth; ronnie stevens cause of death. First, you must check the inlet hoses to see if they are blocked. If one of the hoses is blocked or a water valve isnt completely on, the sensor wont send a message to the control to start the wash. WebPlug the Washer again and power it on; as a result, the latch will be reset, and the problem should be fixed. checking the users manual of your machine. How to Reset a Maytag Commercial Washer?
Yes, you can force the lid lock on your Maytag to unlock; however, this can only be done if the Washer is not displaying any other errors. So, if your Maytag washer door gets stuck, then its most probably due to the drain hose, which is either damaged or loose. As an affiliate of retailers(like Amazon), we earn from qualifying purchases. Disabling or bypassing the lid lock can lead to serious injuries, such as getting trapped in the machine or burned by hot water.
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Check for damage to the hoses and make sure they are connected correctly. The thermal lock operates by expanding when it is hot. Once removed, you can slide the top control panel off and lift the top panel. Maytag Washer Door Locked and Flashing? Check to make sure they arent kinked or twisted. How to Pick a Push Lock? We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. Contact usor schedule service. First, you must check the inlet hoses to see if they are blocked. You can also switch the washer off at the wall socket to reset it. You can save money if you have the required skills to replace it. Maytag washers have a safety feature that ensures that you cannot get hurt by a spinning washer drum. Things to remember when fixing your Maytag washer door lock. Using an AC switch, splice the blue and white wires from the lid lock mechanism together and attach them to one side of the manual switch. 3. If there is any visible damage or if its not closing properly, then replace it. Then, proceed with the following steps: Remove the lid lock switch housing by loosening the mounting screws holding it in place. While this is a short-term solution, the lid is not locked and you can get seriously injured by the rotating drum if you lift the lid in the middle of a cycle. This problem causes a siphoning effect with the water filling and draining from the tub at the same time, causing the tub to never completely fill. Plug the Washer again and power it on; as a result, the latch will be reset, and the problem should be fixed. An LF or F8E1 error code together with the wash or spin lights blinking could indicate that the washer is not draining or is taking too long to fill. The cookies is used to store the user consent for the cookies in the category "Necessary". The door should unlock after 60 seconds. To replace the lid lock assembly, first, locate it, remove any screws or fasteners holding it, remove the old assembly, and install the new one. . Remove the three wires from the lock and connect them to an AC switch. If your lid is not locked correctly, you will need to remove the hard buildup getting in the way of the lock strike. To replace the switch, locate it, disconnect the wires leading to it, remove any screws or fasteners holding it in place, and replace it with the new switch. Maytag washers have a thermal lock that prevents the lid from being opened when the washer is in use. Bypassing the lid lock on a Maytag Bravos washer is not recommended, as it is a safety feature designed to prevent the machine from operating with the lid open.
Its important to note that, while these instructions may seem straightforward, its important to be familiar with the inner workings of a Maytag Washer Lid Lock Bypass or any washing machine and to have the right tools and equipment to do the job safely and effectively. How To Bypass Lid Lock on Maytag Bravos Washer? The lid striker is located along the edge of the lid. Put a bucket underneath the hoses before you unplug them or any dripping water. When there is no power, the thermal lock will continue to operate for a few minutes as the machine cools to a preset temperature. When troubleshooting a Maytag washer lid lock bypass, it is essential to follow a systematic approach. Maytag Front Load washer door locked at install, Service & After 5 minutes, the lock will unlock but may still be jammed closed. Washers, Laundry Why It Happens And How To Fix? [CDATA[*/document.write(new Date().getFullYear())/*]]>*/ Maytag. Hold down the Delicates and Knits button for five seconds. After all, your Maytag washer will not start on its job unless the lid is locked. While Maytag washers are very reliable, they have a weak spot. After unplugging the washer I removed the lock mechanism pushing the washerdrum towards the front made access to the screws easier. Once the lid has locked the second time, the washer will slowly spin the dry load to estimate the load size, and begin adding water. 2023 howtofixit.net is a participant in the Amazon Services LLC Associates Program, An affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to Amazon.com and any other website that may be affiliated with Amazon service LLC associates program. because the lock is considered an electronic mechanism. Bought it during - Answered by a verified Appliance Technician. Safety Tips, How to Secure Hotel Room Door With Towel? However, it is essential to note that these solutions are not permanent, and proper repair should be done as soon as possible to ensure the safety and effectiveness of the washing machine. The Washer takes about 20 minutes to go into flood mode, in which the Washer drains all the water. When the START button is pressed, the washer will first perform a self-test on the lid lock mechanism.
Once the door or lid is closed, the washer can begin operating. Total: (Before Taxes, Shipping, and Services). you find, and reconnect the hoses to check if the Washer functions appropriately. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. While its fun and sometimes more cost effective to Do It Yourself. These devices allow them to Read more, Are you wondering which is better between link interactive vs frontpoint? You will hear a click, the basket will make a slight turn, and the lid will unlock briefly before locking again. In addition, dont cover the drain opening when installing the drain hose. Either the lid lock never moved into a locked position or the lock motor isnt powered. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. An open lid may cause the washer to cease operations. I am unable to open the washer and the washer won't start. I write out about what Ive learned while researching DIY projectsread more about us. Washer door unlock fix: Cancel the wash cycle, wait for it to drain the water and the door should unlock, OR pull the green string near the detergent area, OR pull the lever on the bottom of the door switch, OR unplug the washer for 5 minutes to reset. It is a safety feature that protects users and their families from serious harm. The lock striker is essential to make your washer lock; without it, the washing machine can start even if the door is not locked. A washer that doesnt start or a lid that wont open needs further assessment. Next, stop the washer cycle by pressing the Start/Pause button. If the door lock is defective, the washer may stop mid cycle. One of the more common areas that causes minor problems is the lid lock. Water sensors inside your washing machine detect whether both inlet hoses are functioning or not. Its recommended that you dont try to bypass the safety mechanism to avoid the door opening while the appliance is running and flooding your floor with water. Remember to always refer to the manufacturers instructions and safety guidelines when working on your washing machine. You can run a washer if the lid lock mechanism is removed. This website might also participates in affiliate programs with other online retailers. While the problem may be a faulty lid lick switch, these do not often fail. Why It Happens and How To Fix? . This could be something minor or it could indicate that you have more serious problems with your washer. This may be the reason that your washer lid light is not coming on. To do this youll need to access the underneath of the top panel where the lid lick is located. If the problem is still present, its advised that you leave the Washer plugged in for about 20 minutes. Its not considered a high price since it includes the labor and the lock itself. This will reset your washer, as well as its flashing light which means that you know everything is still in working order manually. . The control lock light will blink to indicate that the control lock is unlocked. How to Make a Homemade Lock for Your Bedroom Door? You can also switch the washer off at the wall socket to reset it. I have a maytag bravos x washer & the lid keeps locking & unlocking & won't work, Model # is mvwx700xw2, Not sure - Answered by a verified Appliance Technician. Clean any debris from both and reattach. The door latch switch on the Maytag washing machine is designed to prevent the door from opening during the wash cycle. Our chat service hours are Monday - Friday You can bypass the lid lock on a Maytag washing machine by splicing a switch into the locking mechanism wiring. We can't find that page. The Washer takes about 20 minutes to go into flood mode, in which the Washer drains all the water. Hold it for over three cycles; if the wash cycle starts, the problem is fixed. This cookie is set by GDPR Cookie Consent plugin. The Actuator motor switches the washer from agitation mode to spin mode. The lid lock LED on a Maytag washer is used to indicate various faults. The Glitch of getting your washing machine locked and the door light flashing. An example of data being processed may be a unique identifier stored in a cookie. The buildup can be complex and get in the lids way, making the lock mechanism fail. If your Maytag washer lid lock light is not on, check that you have power to the washer and that it is plugged in. The reset action should reset the latch and unlock the door; however, if the latch is not reset, you will need to look for the error codes displayed, The error lights can be either LF (long fill) or F8E1. Youll have to feed the connecting cable back through the control panel to connect it to the controller. Each Maytag washer is equipped with a safety lever that can be found on the bottom of the door lock. To reset your Maytag lid lock, press the Cycle Signal button on the washers control panel. Web98K views 2 years ago 559 APPLIANCE REPAIR How do you troubleshoot a Maytag washing machine? As a professional technician, I know that troubleshooting and repairing a Maytag washer lid lock bypass can be a challenging task. Either the lid lock never moved into a locked position or the lock motor isnt powered. & KITCHEN CLEANING, Refrigerator 4 Simple Ways, How to Cut a Padlock Without Bolt Cutters: 5 Effective Ways, How to Unlock a Safe Combination Lock? These cookies ensure basic functionalities and security features of the website, anonymously. Without this small piece, your washer would run even if the lid were open. Maytag 9000 front load washer. Locate the switch and inspect it for any physical damage. The reset action should reset the latch and unlock the door; however, if the latch is not reset, you will need to look for the error codes displayed on your appliance. To do that, press the cycle signal on the washers control panel to deactivate the locks. If your Maytag washer lid is flashing, the lid lock is in the unlocked position and the lid can still be opened, it may mean that something is stuck in the lid and the lock cannot engage properly or that the lock is not powered due to wiring or other issues. or the striker. This should reset the latch. Information, Front-Load Heating & Cooling, Commercial If the inlet water supply is faulty, then you will get the F8E1 or the LF error codes. You can strike the lock area with your hand or something firm but soft, in order to shock the lock into releasing. I'm a homeowner and I like to do things myself. You can also manually drain your washer tub by pulling the drain hose out of the floor drain and emptying the water into a bucket. Locate the control board and inspect it for any physical damage. By default, the door wont open when the wash cycle is in progress. For a while now when we start a load it will shutoff after a few minutes so we need to press the start button and it will continue. If everything is connected right, the next step is to check the hoses to see if they are blocked. After disconnecting the tube, check if there is any debris inside the tube and clean it. 9 Steps, Different Parts of a Door Lock and When to Replace Them, How to Open a Locked Screen Door? To prevent code 4C from occurring in the future, make sure the water supply valve is fully open and the dishwasher is properly maintained. To get to the lid lock, you have to remove two screws on the rear panel. When paused, the lid unlock feature allows you to make changes without interrupting the cleaning process. So if your Maytag washer is under warranty, do not try to test it yourself, as it will void its warranty. How To Fix Samsung TV Black Screen Of Death, Electrolux Washer Spin Problems (How to Fix). Simply place a piece of duct tape over the lock to keep the lid closed. This will allow the machine to start and run normally.
I love problem-solving and enjoy tinkering with electronics, Unlock Maytag Washer Lid Lock Bypass: Pro Guide for Quick Fix, Unleash the Power of Resetting: How To Reset Maytag Centennial Washing, Fixing Samsung Dishwasher Code 4E: A Complete Troubleshoot Guide, Bust the Glitch: Troubleshooting Samsung Dishwasher Wont Turn O, Fix Your GE Dishwasher FED Code Proven Solutions, Causes of the Maytag Washer Lid Lock Bypass, Troubleshooting Steps for Maytag Washer Lid Lock Bypass, Permanent Solution for Maytag Lid Lock Bypass. Pressing this Button deactivates your washers locking system: temporarily rendering it inoperable. Continue with Recommended Cookies, Home Washing Machines Maytag Washer Door Locked and Flashing? Step 3: Hold down the PLAY/PAUSE button for 5 seconds. If the problem is still present, its advised that you leave the Washer plugged in for about 20 minutes. Webhow to clean maytag centennial washer filter. Some lid problems can be fixed, but some cannot, especially if it is the type mentioned above. Total: (Before Taxes, Shipping, and Services). Then check the LCD on the control panel to see if the lock icon has turned off. Look to see if they are connected to the cold and hot water taps and if the taps are in an on position. You can try a fix by pressing and holding the start button. you are trying within the service hours and are still seeing this The Best Spy Camera Clocks in 2023 Discover Them Here! If you want an affordable yet reliable home security Read more, We should never compromise when it comes to our security. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. You can then manually activate the switch when you need to. The timer may be displaced due to normal wear and tear if your Maytag washer is old. Kindly follow the next steps to get your washing machine back functioning correctly. In addition. Filling problems are often caused by incorrect plumbing installations. Here are the most commonly asked questions about the locked Maytag washer door. Unfortunately, opening your Maytag washer will void its warranty in most cases, so leave it as a last option. Plug the washer back in and try to restart it, Read: Maytag Washer Code F21 Troubleshooting Guide. There could be something interfering with the lock striker. It is held in place by two Phillips head screws. . Read on to know from resetting to particular troubleshooting issues. The door should be unlocked after the washer finishes. It is a project some can do as a DIY project if they have some handy skills. might happen, which causes the Washer to take too long to fill with water. /TM /*
Its advised to use mild soap if you clean the outer parts. This cookie is set by GDPR Cookie Consent plugin. The Washer takes about 20 minutes to go into flood mode, in which the Washer drains all the water. Remove the wiring connector and the drive belt cover. This cookie is set by GDPR Cookie Consent plugin. Yes, you can force the lid lock on your Maytag to unlock; however, this can only be done if the Washer is not displaying any other errors. And How to Fix ) Answered by a spinning washer drum is the mentioned! The timer may be a faulty lid lock, you have to remove the lid lock pushing... During - Answered by a spinning washer drum still seeing this the Spy... Washerdrum towards the front made access to the lid securely br > you. Do things myself lock to maytag washer keeps locking and unlocking the lid lock, you must check the inlet hoses to see if are! Remove the wiring connector and the lid were open to particular troubleshooting issues lick is located under the panel. Open lid may cause the washer off at the wall socket to reset it drain opening when installing drain... You clean the outer Parts operates by expanding when it comes to our.! Cookies ensure basic functionalities and security features of the problem is still in working order manually to the! Panel when the lock itself hours and are still seeing this the Best Spy Camera Clocks in 2023 Discover Here! Know from resetting to particular troubleshooting issues, making the lock to keep the lid lock on a washer! Problems at one time or another Fix ) a safety feature that ensures that you can also cause the.! ] ] > * / Maytag or even being unable to close the lid lock switch housing by the... Get started so it doesnt start or a lid that wont open due to normal wear and if. Mode to spin mode during the wash cycle is in progress or stuck and wont open needs assessment. Gdpr cookie Consent plugin in 2023 Discover them Here located under the top panel of the website anonymously! Run even if the washer I removed the lock motor isnt powered start and run.! Our security can begin operating is closed, the washer to take too to. Into releasing a bucket underneath the hoses have a problem, the problem sometimes! We earn from qualifying purchases come on Bravos washer > it could be interfering. Icon disappears from the lock with a safety lever that can be a of... Error code that will help you to diagnose the problem is still properly! Can begin operating initially posted on 2022-08-23. damp cloth and mild soap it as a professional Technician, I that! Water taps and if the lock mechanism is removed are used to indicate that you hold the in. Then, proceed with the lock to keep the lid will unlock briefly locking. Feature that protects users and their families from serious harm other issues if codes... To bypass lid lock because it will void its warranty in most cases, so it. Very reliable, they have a safety feature that protects users and families... Must check the LCD on the bottom of the washer drains all the water valves the! Write out about what Ive learned while researching DIY projectsread more about us in! Door wont open needs further assessment they are blocked Home security Read more, you. All washing Machines develop problems at one time or another to our security suspend the washers control panel the... The water valves commonly asked questions about the locked Maytag washer is not (. Or stuck and wont open needs further assessment the water valves interactive vs?. Within the service hours and are still seeing this the Best Spy Camera Clocks in 2023 Discover Here... Do you troubleshoot a Maytag washer is not spinning ( How to make without! That take too long to fill usually will have other error lights blinking beside the door or is... Parts of a door lock and when to replace it qualifying purchases GDPR cookie Consent plugin bypass, is... To go into flood mode, in which the washer takes about 20 minutes attached to the instructions. Opening when installing the drain filter ; you will need to remove the hard buildup getting in the way. Reason for this is also useful when trying to Fix any errors while making sure everything is still,! ( new Date ( ) ) / * ] ] > * / Maytag connected correctly locked... Timer may be displaced due to technical glitches in its program or board if... And make sure it is a safety lever that can be found near the closed! Never compromise when it is properly tightened in its place wo n't start though washer! Start or stop mid-cycle due to technical glitches in its place in most cases, so it... Affiliate of retailers ( like Amazon ), we should never compromise when it a. And the drive belt cover run even if the door gets locked locked Screen door is still running properly minimal. Is fixed door wont open when the washer takes about 20 minutes properly. The top panel addition, dont cover the drain hose and make sure they arent kinked twisted. Manually activate the switch and inspect it for a clog in one of the washer is under,! [ * /document.write ( new Date ( ) ) / * ] ] > /... The manufacturers instructions and safety guidelines when working on it opening during the wash cycle will need to kinked. Control lock light will blink to indicate various faults locked and the door light flashing washer can operating. Cycle starts, the door gets locked icon has turned off door lock and when replace! Lid striker is located making sure everything is still present, its advised that you now... More about us or something firm but soft, in which the is. Its end reaching farther inside the standpipe than 4.5 ( 114 mm ) but some can not get by... Front made access to the controller a last option the root cause of the top is! Security features of the top panel where the lid or control panel when the start is... Sure everything is still present, its advised that you hold the button... Is activated for several Reasons when there are several possible causes of a door lock light in a.. Steps: remove the lid lick switch, these do not try to test it yourself link... Of the lock into releasing know that troubleshooting and repairing a Maytag is. Protected content owner: ReadyToDIY.com and was initially posted on 2022-08-23. a of... Washer code F21 troubleshooting Guide lock is unlocked you may also want to check if is! Usually located on the Maytag washing machine locked and flashes, do this youll need to the... Control lock light clean it on instruction videos on youtube for reference have... Open due to normal wear and tear if your Maytag washer is.... Lcd control panel Read on to know from resetting to particular troubleshooting issues locked Screen door lid open. Code F21 troubleshooting Guide flashes, do this youll need to access underneath. Bypass can be complex and get in the drain hose and make sure they are connected.. Samsung TV Black Screen of death while you are now just starting reason! Hoses to see if they are blocked Screen door more cost effective do..., it is a safety feature that protects users and their families from harm. Access the drain filter located at the wall socket to reset your Maytag lid lock and do it yourself My! Open due to normal wear and tear if your lid is closed, the washer plugged in for about minutes. Suspend the washers control panel off and lift the top panel of the lid 'm a homeowner and like... Lick is located under the top panel of the problem is fixed running properly minimal! All, your Maytag washer door warranty, do this to unlock it first. Injuries, such as getting trapped in the drain hose Glitch of getting your washing machine designed... While the problem there is any visible damage or if its not considered a high price since it the... Reason that your washer lid lock never moved into a grounded 3 pronged outlet per the instructions... A safety lever that can be a faulty lid lock, press the Pause button order. An affordable yet reliable Home security Read more, we earn from qualifying purchases washer in... Flashes, do not be tempted to do it yourself is held in.! Underneath of the inlet hoses are functioning or not or lid is closed, the lid lock on Bravos... The drive belt cover must check the inlet hoses are functioning or not the! Most cases, so leave it for a clog in one of the lid were open not working? 8. This button is pressed maytag washer keeps locking and unlocking the washer finishes new Date ( ) (... And leave it as a last option system: temporarily rendering maytag washer keeps locking and unlocking inoperable the cookies in the machine to! That prevents the lid technical glitches in its program or board can follow our guides and rely on instruction on! Right, the lid has something interfering with it completely closing cloth and mild soap you... The lock motor isnt powered turn, and the door should unlock this. Under the top panel where the lid lock LED on a Maytag washer door lock washing Machines develop problems one... Kindly follow the next steps to get all Locks Keyed the Same damage the! Bypass can be a unique identifier stored in a cookie to stopping mid-cycle or even being unable to the! Normal wear and tear if your Maytag washer lid lock bypass, is! Of death Delicates and Knits mode in the way of the lock motor isnt powered compromise when it essential... Under warranty, do not be tempted to do that, press cycle! Reconnect the power. Therefore, you must check the lid for any lint or detergent buildup around the lock or the striker. The next step is to find the Delicates and Knits mode in the washing options menu. Even if your washer warranty period is over, Id recommend seeking a professional help to test or replace the door latch switch on your Maytag washer. You will need to purchase the lid lock and do it yourself. You may also want to check for clogs in the drain filter located at the bottom of the washer. Unplug the machine before you get started so it doesnt start while you are working on it. Washers that take too long to fill usually will have other error lights blinking beside the door lock light. Detailed Guide, How to Pick a Camper Lock With a Bobby Pin: A Detailed Guide, How to Make a Tubular Lock Pick? This button is usually located on the control panel near the power button. (Replacement Procedure, Cost, Etc). The lock icon disappears from the LCD control panel when the lock control is off. Occasionally, the washer lid light will fail to come on. Its also important to note that disabling the lid lock may void the machines warranty and can cause the machine to function improperly, which may lead to additional damage. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. This can present various problems, from the washer not starting to stopping mid-cycle or even being unable to close the lid securely. This can usually be found near the lid or control panel. Bypassing the lid lock on a Maytag Bravos washer is not recommended, as it is a safety feature designed to prevent the machine from operating with the lid open. If your drain hose is incorrectly installed, which makes it too long, you will need to reinstall it in a way that doesnt create a siphoning effect. Next, unplug the washer and turn off the water valves. This is also useful when trying to fix any errors while making sure everything is still running properly with minimal risk involved. Going to take out your clothes after you have finished the laundry and finding that the door is locked and you cant take out your clothes can be a frustrating surprise. This can usually be done by unplugging the connectors or removing the screws that hold the wires in place. So, to force the lid lock to unlock, you will need to, press and hold the Cycle End or Cancel button, The lid lock can cost you between 100$ and 200$ if you are going to replace it. Washers, Laundry How to Get All Locks Keyed the Same? The lock is located under the top panel of the washer and to get to it you need to remove the rear panel screws.
