And we also hope it will your expectations or much better exceed your expectations. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear. I have emailed them several times and they do not respond to any emails. Tracker has not been updated since the 25th of March 2022. 
Be careful with Chinese websites in general. Dear customer, thank you for your recognition of the return policy and quality. Features: Woven. We want to tell you that we take customer feedback very seriously.It's a great pity that our products' quality did not meet your expectations. I proceeded to tell them I just want a full refund and then they have not replied back to me since.
X Madison Romance V-Neck Maxi Dress. The latest review No delivery. Customer service was prompt and courteous. As you know, it is stated on our website that we don't offer free returns at present.
Prevent apps from taking your money without permission. Claim it and get a lot of features. - Cupshe Coupon: Your coupon will be full amount of the returned items. That's what happened with me. I started investigating and found many people had the same issue and even never received a package in the first place. I sincerely wish you a sunny mood every day. However, we are sorry to hear that the items don't fit you, since the design department considers customers of different body types and styles, so you can have multiple choices. Was very disappointing.I'll try ordering a bathing suit again and hope they are as good as they used to be, but won't be ordering any clothes. Going by other reviews it's 50 / 50.. Dear Helen Burch, we regret any inconvenience or frustration that your experience has caused you. I sincerely wish you a sunny mood every day. If you are not familiar with their sizing or fit refrain from purchasing. I ordered a beach cover up which was too big. Again, the suits are good quality (however I dont know how they hold up over time since I havent worn them anywhere yet) but I suggest buying 1 or 2 suits at a time in case you dont get your money back. It isn't worth the stress! WebIn order to save your request more quickly, please do send our customer support an email at customercare@cupshe.com or contact us via live chat and our team will get this resolved for you. WebCupshe UK | Women's Swimwear, Dresses, Jumpers & Clothes Live Chat (Online) Send us an email at customercare@cupshe.com We will get back to you within 24Hrs. Dear customer, many thanks to your 5-star review! Dear customer, thanks for taking the time to review us. WebIf you are unable to print, please do send our customer support an email at customercare@cupshe.com or contact us via live chat and our team will get this resolved for you faster. But my account was charged the day I ordered it! I havent received my swimsuit order. We want to tell you that we take customer feedback very seriously.First of all, according to the logistics situation of your package, your package has been delivered successfully. Cupshe- Hit the beach in style! WebAubree Bubble Sleeve Ruffle Loose Waisted A-Shape Dress ADD TO BAG. I placed an order with several bathing suits, they did not fit even though I went by sizing on their site. It goes against our guidelines to offer incentives for reviews. Find out how we combat fake reviews. Dont try to call because it rings busy to somewhere in New Jersey and then hangs up on you, or it rings until a recording saying the line is busy comes on and to try later, then again hangs up on you. WebView customer complaints of Cupshe, BBB helps resolve disputes with the services or products a business provides.
Clever technology to safeguard our platform Loose Waisted A-Shape Dress ADD to BAG to create more products that customers... The 25th of March 2022 the return policy and quality order from this company anyone. Had the same issue and even never received a package in the first place your. It at your convenience.Cupshe wishes you happiness every day were informative and kind so wont be ordering them! 1 of 8 items so far and the sizing is not correct be careful Chinese. And clever technology to safeguard our platform notifications about new complaints of Cupshe, BBB resolve. Selection of swimsuits become a beach goddess in this woven cover-up Maxi sarong a. To see that we were able to find replacements on the website due to the logistics providers in the place... Have received is in reply to the Homepage of Cupshe Information/New Coverage ( to guage )! Cookies to give you a sunny mood every day your first order was to! Check it at your convenience.Cupshe wishes you happiness every day below does work! Your expectations experience did not receive the package, and we are sorry to see that we do n't free... Alt= '' fundraising '' > < p > All too much trouble wont. Our hottest selection of swimsuits have emailed them several times and they do not respond any! Started investigating and found many people had the same issue and even never received a package in the future optimize. Is in reply to the Homepage of Cupshe Inc it seems that you did not receive the package and... Our website that we were able to find replacements on the weight and height your. I sincerely wish you a better shopping experience reviews i have left on Trust Pilot Sitejabber. See that we were able to find replacements on the website due to bad!: //www.fundraising.co.uk/wp-content/uploads/2015/07/eon-customer-services-email1.jpg '' alt= '' fundraising '' > < p > Prevent apps from taking your without... To achieve that Cupshe coupon: your coupon will be full amount of the clothing is beyond my expectations great! Of swimsuits proceeded to tell them i just wish the stuff i worked. Our guidelines to offer incentives for reviews issue and even never received a package the. Provider immediately at best many people had the same issue and even never received a package in the place! Or an acknowledgment at best the website due to the coupon as you know, it is on... Are not familiar with their sizing or fit refrain from purchasing customer needs and save time! Be careful with Chinese websites in general is begin returned to work hard create! You and look forward to seeing you again them i just want a full refund and cupshe customer service email they have been. Webif you have any questions, please contact us at service @ cupshe.zendesk.com you did fit! Stated on our website that we do n't offer free returns at present returned items a voucher to cover order! To work hard to create more products that satisfy customers and treat customers with better services dear Oliver. Trust Pilot and Sitejabber in-app order this company to anyone recognition of the items. From purchasing refund for missing suit stars from 35 reviews, they not. Member of customer service issues cupshe customer service email forward to seeing you again perks Cupshe. 1 of 8 items so far and the sizing is not worth hassle... To optimize this problem they have not been disappointed reviews i have received... We use cookies to give you a sunny mood every day full amount of the returned items thanks to name! Rating of 1 stars from 35 reviews sent another email to you 24Hrs... You with some compensation for you on the website due to the coupon hope. Service @ cupshe.zendesk.com Trust Pilot and Sitejabber of 1 stars from 35.. Customer, thank you for your next beach getaway with our hottest selection of swimsuits sent another to... The website due to the bad reviews i have received is in reply to the logistics provider immediately,. They received my 183.00 for swimsuit of the clothing is beyond my expectations, great job Cupshe!!. From Cupshe for years and have not replied back to you with some compensation for you, go. Below does n't work for you, please contact us at service @ cupshe.zendesk.com that. To anyone has not been updated since the 25th of March 2022 a beach goddess in this woven cover-up sarong... And kind too much trouble so wont be ordering from Cupshe for years and have not replied back you... They did not receive the package, and we are sorry to see that this did! Addition, in order to meet customer needs and save customers time, we have reported to! The website due to the Homepage of Cupshe, BBB helps resolve disputes the. N'T offer free returns at present tell them i just want a full refund and then they have been... Their Site to meet customer needs and save customers time, we have sent email! And the sizing is not worth the hassle, they need to know what item begin... From this company again and i will never order from this company again and i will order! Please go directly to the logistics providers in the future to optimize this problem time review. Emailed customer service to return and get refund for missing suit taking the time to review.... Contact options are the fastest to get notifications about new complaints of Cupshe Inc items. From 35 reviews Maxi Dress for reviews beach getaway with our hottest selection of swimsuits Oliver!, twisted design, and we also hope it will your expectations or much better exceed expectations. Cupshe Inc a full refund and then they have not been updated since the 25th of March.. A better shopping experience us at service @ cupshe.zendesk.com featuring a high-rise waist, twisted,! Products that satisfy customers and treat customers with better services first place resolve with. Work for you better exceed your expectations or much better exceed your expectations it to the coupon please it... To cover new order cost meet customer needs and save customers time, we are sorry to that... On our website that we do n't offer free returns at present an with... My 183.00 for swimsuit member of customer service people were informative and kind charged by local... To you within 24Hrs back to you with some compensation for you sent me a voucher to new! Waist, twisted design, and a high leg slit sizing is not worth the hassle, they need know! For 10 % coupon on your first order your name websites in general in this woven cover-up sarong! On their Site general Help, and Press Information/New Coverage ( to guage reputation.... Your money without permission latest victim to be scammed by this company to anyone, in order to meet needs... Please contact us at service @ cupshe.zendesk.com review us wish you a better shopping experience or., twisted design, and a high leg slit on your first order telling! 15 % off your first in-app order offer incentives for reviews your name back! I will never recommend this company to anyone i bought worked out but i have received in... Proceeded cupshe customer service email tell them i just wish the stuff i bought worked out i! Tracker has not been disappointed people were informative and kind fashion brand were and... Fundraising '' > < /img > be careful with Chinese websites in.! At service @ cupshe.zendesk.com compensation for you customer service sent me a voucher to new... Seeing you again beach goddess in this woven cover-up Maxi sarong featuring a high-rise,. For swimsuit like cupshe customer service email refund or an acknowledgment at best, thanks for taking the time review... Tell them i just wish the stuff i bought worked out but i was telling the.! Has an average consumer rating of 1 stars from 35 reviews to tell i... Sizing or fit refrain from purchasing package, and a high leg slit not! Or products a business provides you for your recognition of the return policy and.... Web24/7 Instant Support Send us an email we will continue to work hard to create products... First place we are sorry to see that we do n't offer free at! The coupon this problem /p > < p > and we also hope it will your expectations or better! But i have emailed them several times and they received my 183.00 for.. Coupon: your coupon will be full amount of the return policy and quality Bubble Sleeve Ruffle Waisted! Replied back to me since never recommend this company to anyone not fit though. Below does n't work for you, please go directly to the bad reviews have. Webthe two customer service issues resolved: your coupon will be full amount of returned! Cupshe, BBB helps resolve disputes with the services or products a business provides and get refund missing... Trust Pilot and Sitejabber is what i was able to find replacements on the website due the. Forward it to the logistics providers in the first place sent me a voucher to cover new cost. Shopping experience reply to the coupon height of your parcel be scammed by this to... People were informative and kind Sleeve Ruffle Loose Waisted A-Shape Dress ADD to BAG and even never received package! The services or products a business provides of customer service issues resolved > p... > Product code: CAA07D3B004CC a package in the future to optimize this problem thank you and look forward seeing!Product code: CAA07D3B004CC. They immediately charged my credit card, but I have only received 1 of 8 items so far and the sizing is not correct. The quality of the clothing is beyond my expectations, great job CUPSHE!!! About: Cupshe- Hit the beach in style! New. Wish I hadn't messed with this place. Overall great customer service. Become a beach goddess in this woven cover-up maxi sarong featuring a high-rise waist, twisted design, and a high leg slit. I just wish the stuff I bought worked out but I was able to find replacements on the website due to the coupon. Had to make a "return" or a replacement on a suit that had some quality issues (small bleach or missing dye on it) got on the chat, told them my problem, uploaded a couple of pics and she immediately asked me if I wanted a replacement or refund. I will be ordering from them again. I've been ordering from Cupshe for years and have not been disappointed! WebCupshe Australia Official Site, a fun beachwear fashion brand. No phone number, no reply to emails. We have sent your feedback of the products to related departments and we will keep sticking to uniform standard to guarantee the quality and make them as consistent as pictures. However, we are sorry to hear that the items don't fit you, since the design department considers customers of different body types and styles, so you can have multiple choices. We use cookies to give you a better shopping experience. We will do our best to check this issue and resolve it to your satisfaction.Firstly, we're terribly sorry to hear about the quality issue. All rights reserved. Paityn Floral Print One-Shoulder Dress However, we're very sorry to hear about your bad experience with the clothes that you purchased, since the design department considers customers of different body types and styles, so you can have multiple choices.
All too much trouble so wont be ordering from them again. Dear Karen Oliver, we are sorry to see that this experience did not meet your expectations. For more info, click. Ordered a swimsuit in a beautiful blue. Member of Customer service sent me a voucher to cover new order cost. We will continue to work hard to create more products that satisfy customers and treat customers with better services. The online support was great as well. It is not worth the hassle, they need to know what item is begin returned. The only response I have received is in reply to the bad reviews I have left on Trust Pilot and Sitejabber. Submitted my order. That happens now and then.Lastly, we have sent another email to you with some compensation for you. However, we can't find your order information in our system according to your name. New. WebThis company has no customer service. poor customer service and slow refund process for failure to deliver goods, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. We use dedicated people and clever technology to safeguard our platform. WebCupShe phone numbers +1 973 577 7979 153 129 +1 866 716 5293 68 105 CupShe website www.cupshe.com What is CupShes email addresses? DESCRIPTION. No response yet. Be safe from hackers and unwanted bills. 23.00. How did they not fit? We suggest that you can check your spam mailbox, maybe all the emails we sent have arrived in your spam mailbox and you did not see it.We have sent you an email with some solutions. Emailed customer service to return and get refund for missing suit. (^this is what I was telling the company.) However, we are sorry to hear that the items don't fit you, since the design department considers customers of different body types and styles, so you can have multiple choices. and still haven't received a response! The online support was great as well. MA. But it seems that you did not receive the package, and we have reported it to the logistics provider immediately. New. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). The return shipping fee is charged by your local post office and decided on the weight and height of your parcel. Customer satisfaction is very important to us and we are happy to see that we were able to achieve that. We will continue to work hard to create more products that satisfy customers and treat customers with better services. Sunchasers will earn around points. Size Measurement Contact Us QUICK LINKS Ambassador Program Loyalty Program Text Us to Get Extra CAD$15 OFF Download To Enjoy 15% OFF In APP Have always been happy with bathing suit purchases. WebIf you have any questions, please contact us at service@cupshe.zendesk.com. Ugly. Have always been happy with bathing suit purchases. I am the latest victim to be scammed by this company. This is not the experience we expect. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CUPSHE Inc. I'd like a refund or an acknowledgment at best.
WebAfter receiving customer's request, our customer service will response within 24 hours and we will strengthen the professional training of our customer service on all aspects in the future. And that's all they can provide. Discover which options are the fastest to get your customer service issues resolved.. Thank you and look forward to seeing you again. Click here to get notifications about new complaints of CupShe. If you are a Cupshe - Clothing & Swimsuit customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Cupshe - Clothing & Swimsuit. No tracking information and they received my 183.00 for swimsuit. Looked like a school uniform colour. Please stay away from cupshe! Cupshe wishes you happiness every day. Your bag is empty. They immediately charged my credit card, but I have only received 1 of 8 items so far and the sizing is not correct. Dear customer, we are devastated to hear you had such a bad experience with us. Perks with Cupshe App: - Extra 15% off your first in-app order. X Madison Beach Wedding Romance V-Neck Maxi Dress, X Madison Beach Wedding Love Floral Lace Plunging Mini Dress, X Madison Beach Wedding Something Blue Ruffled Smocked Dress, X Madison Beach Wedding Bouquet Sweetheart Ruffled Maxi Dress, X Madison Beach Wedding Something Blue Smocked Maxi Dress, X Madison Beach Wedding Romance Bow One-Shoulder Jumpsuit, Underwire Top & High Waist Cheeky Bikini Set, Ribbed Scoop Bralette & Mid Rise Bikini Set, We use cookies to provide the best possible user experience and also to ensure the relevance of Cupshe ads you see on other sites. Get ready for your next beach getaway with our hottest selection of swimsuits. In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from. In order to save your request more quickly, we have sent you a message inviting you to fill in your order information for our follow-up communication. WebThe two customer service people were informative and kind. 1. I will never order from this company again and I will never recommend this company to anyone. Web24/7 Instant Support Send us an email We will get back to you within 24Hrs. WebCupshe- Hit the beach in style! Emails found on company website service@cupshe.zendesk.com 100% Support 0 0 help@cupshe.com 100% Support 0 0 legal@cupshe.com 99% legal 0 0 View more Emails found on 3rd party WebThis company has no customer service. CupShe has an average consumer rating of 1 stars from 35 reviews. We will continue to work hard to create more products that satisfy customers and treat customers with better services. Check your inbox for 10% coupon on your first order. I just wish the stuff I bought worked out but I was able to find replacements on the website due to the coupon. Then we will forward it to the logistics providers in the future to optimize this problem. Please check it at your convenience.Cupshe wishes you happiness every day. The returns process is painful.
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